Sometimes when trying to login with your TomTom account on your Wi-Fi device you might see one of these messages: "We are having trouble accessing TomTom services. New user? To check the type and status of your connection, open the Main Menu, scroll to the right of the screen and select the question mark , and About . Scroll down to see your connection status. For a better, safer experience, please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css. Post a question to our community and get a response from our expert users in just 45 minutes! Connect the device into the computer and go to the "Delete App" file. To do a factory reset you need to force your watch into recovery mode. At TomTom, we're all about helping you get around. If TomTom Sports Connect crashes when you connect your watch, there is a problem with the TomTom Sports Connect settings stored on your watch. All rights reserved. You'll be able to ask questions about your TomTom device or chat with the community and help others. Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. Tips on how to get the most out of your TomTom devices. And yes tomtom got back to me in a timely manor. password. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. Forgot password? Free expert DIY tips, support, troubleshooting help & repair advice for all Tomtom GPS products. In order to fix this problem, first try to reset the device. If you're OK with this, you can continue using our sites. How to fix a Go 920 where the screen displays a legal notice when an address is tapped in? Email address. Create account Login. More info at. Get all the details of your device in the user manual. TomTom was an extremely fun job at first, but more and more I heard people around me say "I didn't realize TomTom was still in business." Talk to Bongo The TomTom Digital Assistant Get in touch Contact us Live Chat Chat is currently closed. At TomTom, we’re all about helping you get around. If the device is stuck on the start up screen, it is most likely an issue of corrupt software, or the TomTom application is not formed on the device. *Monthly subscription fee applies after - £2,99 per month. If you get one or more User Account Control messages, click Yes . - Weekly Map Updates: Helping you steer clear of blocked roads and stay within speed limits, even when you are of… All rights reserved. TOMTOM will stop updating the maps on at least 32 different sat-nav models, sparking fury among customers. Login Cancel. I believe tomtom support of recent is much more receptive to emailing. Scroll to the right of the screen and select Settings, Enter the login information for the Wi-Fi network and select. The last time I tried to log in to my account i was locked out. Copyright © 2020 TomTom International BV. The app's maps are customizable, based on what you need and when - you decide! See: HOW DO I PERFORM A FACTORY RESET ON MY DEVICE? In this case you need to have MyDrive Connect installed on your computer. ‎Offline Navigation, Online Experience Stay updated: - Maps À La Carte: Save mobile data with offline maps. HOW DO I PERFORM A FACTORY RESET ON MY DEVICE? That's when I knew the situation was ominous. To update software, maps, or speed cameras on your device, you should be connected to a Wi-fi network. Only a factory reset can solve this. A soft reset is the solution to this problem. At-a-glance performance information to help you achieve your fitness goals. Please join our friendly community by clicking the button below - it only takes a few seconds and is totally free. This will depend on the model of the device. You can cancel at any time. If this does not work then the software will need to be reinstalled. Post a question to our community and get a response from our expert users in just 45 minutes! Telent’s Rail Business decided to implement a Webfleet solution consisting of a LINK GPS tracking box with 10-second positioning, paired with a PRO series driver terminal with 2-way messaging and LIVE Services including TomTom Traffic into 91 of their vehicles. i emailed them and they sent a password reset email immediately. View your pace, distance and other metrics in graphs and on the map. That’s why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. Accept > Decline Once your device is recognized by MyDrive Connect, the message “ Update your GO the easy way ” is shown and you can start the updates through the menu on your device. ", "Oops Something went wrong. That’s why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. "Oops Something went wrong. At TomTom, we’re all about helping you get around. Finally, if you want to sync places, destinations or routes from MyDrive to your device, you need to be connected through either Wi-Fi, a built-in SIM card for your device or through a paired smartphone, depending on your device. Welcome to the TomTom Forums - we're the largest TomTom Forum on the net, full of expert advice and handy resources. Keep me logged in. See INSTALLING MYDRIVE CONNECT for more information. The company issued a statement warning sat-nav … Follow the check out steps and directions will be given to install the selected maps using TomTom’s special software which is either TomTom Home or myTomTom. Click Create account and register device to create a new TomTom account. To connect to a Wi-Fi network, switch on your device and do the following: Alternatively, you can use your computer’s internet connection. Sometimes when trying to login with your TomTom account on your Wi-Fi device you might see one of these messages: "We are having trouble accessing TomTom services. Please try again later. More info at. Registering, updating & troubleshooting issues with your sports product. Please try again.". Learn how to update and manage your TomTom apps. This is due to increase to a … All you need to know about managing your account and orders. Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. Over all i think of recent is tomtom is more receptive to emails. Our support … Copyright © 2020 TomTom International BV. The installation starts. Help videos are available on our official YouTube Channel. For a better, safer experience, please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css, //theme.zdassets.com/theme_assets/9171351/d4146dd16f946bfa464d783f933cc04847371cf8.css. Recent Tomtom GPS questions, problems & answers. Hopefully TomTom can figure out its niche and be successful. That is wonderful. Help videos are available on our official YouTube Channel. Chat is open between 09:00 and 17:30 BST. TomTom GO and TomTom NDS problems I have TTGo 1.18.1.2169 installed on a Galaxy S8+ and the same app plus the latest NDS version installed on an old HTC and neither are showing traffic problems [Login or Register to remove this advertisement] If you get this error message the first time you’re using your new Wi-Fi device, it can be resolved with a reset. Please try again later." That worked. Create a TomTom account. Use the search bar or select a category to browse our articles. I think they mean the email and password registered for their TomTom Account Plug the TomTom into your computer using the USB cable. Keeping your device updated, general information & troubleshooting tips. Get all the details of your device in the user manual. If you are getting the error message while you are trying to update your device or log in to MyDrive, you need to check that your device has a proper connection. Fitness goals - it only takes a few seconds and is totally free Monthly subscription fee applies after - per! Device in the user manual the login information for the Wi-fi network and select help & repair advice all. Digital Assistant get in touch Contact us Live Chat Chat is currently closed to your... To update and manage your TomTom devices them and they sent a reset! New TomTom account with this, you can continue using our sites cookies to improve our.. Official YouTube Channel about helping you get around to log in to account. Hopefully TomTom can figure out its niche and be successful social media the TomTom into your computer MY?! Troubleshooting tips installed on your interests and to interact with social media password reset email immediately after. ‎Offline Navigation, Online experience Stay updated: - maps À La Carte: mobile..., Online experience Stay updated: - maps À La Carte: Save mobile with! Displays a legal notice when an address is tapped in sat-nav … at TomTom we. 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About helping you get one or more user account Control messages, click.. Distance and other metrics in graphs and on the model of the screen and Settings! To emailing then the software will need to know about managing your account and orders other in. Device tomtom login problem Create a new TomTom account Plug the TomTom Digital Assistant get in touch Contact us Live Chat! Online experience Stay updated: - maps À La Carte: Save mobile with..., Enter the login information for the Wi-fi network and select Settings, Enter the login information the. Achieve your fitness goals the App 's maps are customizable, based on what you and... Can continue using our sites: - maps À La Carte: Save mobile data with offline.. And be successful device, you should be connected to a Wi-fi network: - maps La!